WhatsApp AI assistant from Frankfurt
Your AI employee for WhatsApp.Replies in seconds. Around the clock.
Exafloat answers customer enquiries on your WhatsApp number automatically, books appointments and reservations right in the chat and hands over to your team as soon as a human is needed – in the evenings and at weekends too.
- Your existing WhatsApp number
- No app for your customers
- Personal support from Frankfurt
- Your team can take over anytime
Features
Enquiries, appointments, handovers – automated on WhatsApp.
The assistant works with your business knowledge: it answers questions, books appointments and brings in your team when needed.
Answers from your knowledge base
Prices, opening hours, services and rules: the assistant replies naturally and friendly – and only with what you approve.
Appointments right in the chat
Suggest free slots, book the appointment, send a reminder the day before.
Your team can take over anytime
Pause the bot and reply yourself – with the full conversation history.
Understands voice messages too
Customers speak, the assistant understands and replies in writing.
All conversations in one place
Your team reads and replies together – no more passing the phone around.
Your number. Your customers. No new app.
We connect your existing WhatsApp number via QR code or the official WhatsApp Business API – we’ll work out together which option fits.
- Existing number
- QR code or Business API
- Overview in the dashboard
How it works
Ready to go in four steps.
You don’t need to program anything. We handle setup and training and remain your point of contact.
Free consultation
We discuss your requirements and show which enquiries can sensibly be automated.
Setup & AI training
We store your business knowledge: services, prices, opening times and rules.
Connect WhatsApp
Your number is connected via QR code or the WhatsApp Business API.
Start automating
The assistant goes live. We monitor the first conversations and keep improving.
Industry solutions
Made for businesses that get lots of enquiries.
Every business gets different questions. We tailor the assistant to the typical concerns of your customers.
Medical practices
Appointment booking around the clock, prescription requests, consultation hours and directions – no diagnoses, never replacing medical advice.
Do you have an appointment for a check-up next week?
Restaurants
Table reservations right in the chat, plus questions about opening hours, menu and allergens – even during service.
Do you still have a table for two tonight at 8 pm?
Hair & beauty salons
Prices for cuts, colour and treatments, free slots and appointment booking right in the chat.
How much is colouring for medium-length hair?
Real estate agents
Answer questions about properties, qualify prospects and take viewing requests.
Is the 3-room flat in Sachsenhausen still available?
Trades & crafts
Record service requests in a structured way: issue, location, preferred date and photos.
Our heating is making noises. Can you come by this week?
Car dealerships
Questions about vehicles, availability and equipment as well as test drive requests.
Can I test drive the estate car on Saturday?
Why exafloat
Personal support. From Frankfurt.
We set up your assistant together with you, train it with your business knowledge and remain your dedicated contact afterwards.
Setup included
We set up the knowledge base, tone and workflows for you. No programming required.
You stay in control
The assistant only answers with content you approve. Your team can take over any conversation.
Continuously improved
After launch, we review the first conversations and improve the answers together with you.
Transparent pricing
Monthly plans from €79, setup at a fixed price. We tell you about any possible additional costs in advance.
Transparent pricing
Your AI employee. From €79 per month.
Easy to plan monthly, no hidden costs. We take care of setup and AI training for you.
For small businesses getting started with AI automation.
- 1 WhatsApp AI assistant
- Up to 500 AI replies per month
- Knowledge base with basic information
- Automatic answers to frequent questions
- Overview in the dashboard
For growing businesses with appointments and a team.
- Up to 2,000 AI replies per month
- Everything in Starter
- Appointment booking in the chat
- Handover to staff
- Team inbox
- Lead qualification
For businesses with advanced automation needs.
- Up to 3 AI assistants
- Up to 7,500 AI replies per month
- Everything in Business
- Custom integrations on request
- Personal onboarding
All prices plus statutory VAT. Depending on the connection, WhatsApp provider fees and usage-based AI costs may apply if the quota is exceeded. See all details →
Also from exafloat
Websites & shops that get found.
Modern websites, SEO & Google Maps, hosting and support – connected to your WhatsApp AI assistant if you like. Website packages from €490 one-time.
FAQ
Frequently asked questions about the AI assistant.
What is a WhatsApp AI chatbot?
A digital assistant that automatically answers your customers’ messages on your WhatsApp number. Unlike rigid chatbots, it understands freely worded questions and replies in natural language – based on your business information.
Can I use my existing WhatsApp number?
In many cases, yes. Your number can be connected via QR code; alternatively, a connection via the official WhatsApp Business API is possible. We’ll clarify which option suits you in the consultation.
Can the chatbot book appointments?
Yes, in the Business and Professional plans. The assistant suggests free slots and adds the appointment to your calendar. Customers can be reminded the day before.
Can a staff member take over conversations?
Yes. Your team can take over any conversation and pause the assistant for it. The assistant can also be set up to hand over to your team for certain requests.
How does the AI training work?
Together with you, we store your business knowledge: services, prices, opening hours, frequent questions and rules on what the assistant may and may not say. After launch, we improve the answers based on the first conversations.
How long does setup take?
That depends on how extensive your information and processes are. We’ll discuss the exact timeline in the free initial consultation.
What additional costs can arise?
Depending on the connection, WhatsApp provider fees may apply, for example when using the WhatsApp Business API. If the quota of AI replies is exceeded, usage-based costs may arise. We inform you transparently in advance.
Ready for your AI employee?
In a free demo we show you how the assistant talks to your customers – tailored to your industry.